Terms of Service

2. Who we are

Chrysalis Evolutions provides coaching, education, and related services facilitated by Aubrey Hansell. Our offerings may include 1:1 coaching, group programs, courses, recordings, live calls, and digital materials delivered via our website, partner platforms, or third–party tools.

3. Coaching, not therapy

Our work is coaching and education, not therapy, counseling, or medical care. We do not diagnose, treat, or prescribe for physical or mental health conditions.

Nothing in our Services should be interpreted as medical, psychiatric, psychological, or legal advice. You are responsible for seeking appropriate professional support for medical, mental health, legal, or financial matters.

If you are in crisis or experiencing thoughts of self–harm, please contact your local emergency services or crisis hotline immediately.

4. Eligibility

By using our Services, you confirm that you:

• Are at least 18 years old, or the age of majority in your jurisdiction; and
• Have the legal capacity to enter into these Terms.

5. Payments, billing & refunds

5.1 Pricing & payment

Prices for sessions, programs, and offers are listed at the time of purchase and may change in the future. Payment is typically processed through secure third–party providers (such as Stripe or platform partners). By completing a purchase, you authorize the applicable provider to charge your selected payment method.

5.2 Payment plans

If you choose a payment plan, you agree to complete all scheduled payments on time. Failure to complete payments may result in suspension or removal of access to Services until the account is brought current.

5.3 Refunds

Unless expressly stated otherwise on the specific program or checkout page, all sales are generally considered final. We reserve the right to handle refund requests or exceptions on a case–by–case basis, at our sole discretion.

6. Sessions, rescheduling & cancellations

6.1 1:1 sessions

When you book a 1:1 session, you are reserving time on Aubrey’s calendar. We ask that you respect this time with the same care and commitment we bring to you.

6.2 Rescheduling

If you need to reschedule, please do so using the booking link or by contacting us as early as possible. Specific rescheduling and cancellation windows may be listed on the booking page or confirmation email and are incorporated into these Terms.

6.3 Late arrivals & no–shows

If you arrive late, your session may still end at the originally scheduled time. No–shows or cancellations outside the allowed window may be treated as a used session, with no refund or credit, unless otherwise agreed in writing.

7. Programs, courses & memberships

For programs, courses, or memberships (including but not limited to multi–week journeys, live cohorts, or recorded content), access is provided for the duration and scope described at the time of purchase. We reserve the right to adjust schedules, guest contributions, or delivery formats as needed, while maintaining the overall value and integrity of the offering.

Access to replays, recordings, or materials may be time–limited and is not guaranteed indefinitely unless explicitly stated.

8. Client responsibility

You understand and agree that your progress depends on your own participation, choices, and follow–through. We cannot guarantee specific results or outcomes.

By engaging with our Services, you agree to:

• Take personal responsibility for your decisions and actions.
• Communicate honestly and respectfully.
• Seek professional support outside of coaching when appropriate.
• Refrain from using sessions while under the influence of substances that significantly alter your awareness or ability to participate.

9. Group spaces, confidentiality & conduct

In group containers, circles, or programs, we aim to create a space of respect and confidentiality. While we encourage participants to honor what is shared, we cannot guarantee the actions of other participants.

You agree to:

• Refrain from bullying, harassment, or harmful behavior toward others.
• Respect others’ privacy and not share their stories outside the space without consent.
• Refrain from recording or distributing sessions or materials beyond what is allowed.

We reserve the right to remove any participant from a program or space if we reasonably believe their behavior is disruptive, harmful, or misaligned with the integrity of the container. In such cases, refunds may or may not be provided, at our discretion.

10. Intellectual property

All materials provided through Chrysalis Evolutions — including but not limited to program content, written materials, audio, video, exercises, frameworks, and branding — are protected by intellectual property laws and remain our property (or the property of our licensors).

You receive a personal, non–transferable license to use materials for your own learning and development. You may not share, reproduce, distribute, or create derivative works from our materials without written permission.

11. Disclaimer of warranties

Our Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of fitness for a particular purpose.

We do not guarantee that:

• Our Services will meet your expectations or produce specific outcomes.
• Our website or platforms will be available at all times without interruption or error.

12. Limitation of liability

To the fullest extent permitted by law, Chrysalis Evolutions and its facilitators, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Services.

In no event shall our total liability exceed the amount you paid for the specific Service giving rise to the claim.

13. Third–party tools & links

Our Services may integrate with or link to third–party sites, tools, or platforms (such as payment processors, scheduling tools, or member portals). We are not responsible for the content, policies, or practices of those third parties. Your use of third–party services is governed by their terms and policies.

14. Privacy & data

Our collection and use of personal information is described in our Privacy & Security policy, which forms part of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of our Services after changes are posted indicates your acceptance of the updated Terms.

16. Governing law

These Terms are governed by the laws of the jurisdiction where Chrysalis Evolutions is registered or primarily operates, without regard to its conflict of law principles. You agree that any disputes will be resolved in the courts or dispute resolution bodies of that jurisdiction, unless otherwise required by applicable law.

17. Contact

If you have questions about these Terms, please contact:

Chrysalis Evolutions
Email: [email protected]

These Terms do not replace any specific written agreements you may have signed with us; in the event of conflict, the specific written agreement may control.